HOA & multi-unit claim help
Condo associations, townhome communities, and multi-unit owners. Ally helps boards and managers coordinate documentation across owners, organize common-area and exterior damage, and review coverage questions.
What we help with
Documentation organized across affected units.
Common-area and exterior damage documented.
Where association coverage ends and unit coverage begins.
How association and unit policies interact with the loss.
For the loss type, see the HOA / condo / multi-unit claim page.
What Ally reviews
It's okay to ask
Reaching out early keeps common-area and unit documentation coordinated.
If association vs. unit responsibility is uncertain, the policy lines can be reviewed.
A delayed shared-property claim can be reviewed for documentation gaps.
What a documented shared-property loss looks like



HOA & multi-unit questions
Either, with appropriate authority. Ally works with boards and managers to coordinate documentation across the association. General information, not legal advice.
Ally reviews the governing policy lines and how common-area and unit coverage interact, and helps keep the documentation organized across owners.
Whatever documentation exists for the affected common and unit areas. Ally helps gather and organize it so the claim reflects the full shared loss.
No upfront cost to have your claim reviewed. A licensed Ally adjuster follows up to discuss the next step.
No upfront cost to have your claim reviewed
Tell Ally what happened and a licensed adjuster will follow up. See how it works.
Results vary by policy, facts, damages, documentation, and applicable law. Ally Public Adjusting is not a law firm and does not provide legal advice. Licensing and service availability vary by state and must be confirmed before representation.