Public Adjusting · Policyholder Advocacy

Property damage claim? Get an Ally on your side.

Ally Public Adjusting represents policyholders after water, fire, storm, roof, commercial, and multi-unit property losses. We document the damage, review the scope, and advocate for a fair, policy-supported outcome.

Real inspectionsDamage documentationScope reviewPolicyholder-first advocacy

What a public adjuster does

We work for policyholders — not insurance companies.

After a loss, the insurance company has its own claim process and its own adjusters. Ally helps you understand yours. Our role is to review the facts, inspect the damage, identify missing documentation, evaluate scope concerns, and help present the claim clearly and professionally.

An insurance claim is won or lost on documentation, scope, and evidence.

  • We document the full extent of the loss — including damage that isn't obvious.
  • We review the carrier's scope and pricing for gaps and omissions.
  • We organize the evidence the claim needs and keep it in order.
  • We communicate the claim position clearly, in writing, on your behalf.

The difference

A claim is won or lost on documentation, scope, and evidence.

Insurers decide from what's recorded. Ally makes sure the full extent of the loss is documented, measured, and presented in writing — so nothing real gets left off the claim.

What we review

The difference is in what gets documented.

A claim reflects only what's recorded. We review the loss for the damage and scope that estimates commonly miss.

De-identified water damage example
Hidden moisture. Drywall can look dry while damage spreads behind it.
Storm-damaged neighborhood from above
Disputed scope. Damage called "cosmetic" is documented and quantified.
Two property-damage repair estimates compared side by side
Scope gaps. We compare the carrier's scope against the repair the building needs.

When should you call Ally?

If any of these sound familiar, get the claim reviewed.

Your claim was deniedA denial isn't always the end — the basis can be reviewed.
Your estimate looks too lowLow offers often trace back to missing scope.
"That damage isn't covered"Coverage positions can be examined against the policy.
The claim is delayedDocumentation and follow-up can help move it forward.
You found hidden damageLate-discovered damage still needs to be documented.
Water, fire, storm, roof, or commercial damageAny property loss benefits from proper documentation.
Contractor & carrier disagree on scopeWe help reconcile scope with documentation.
Not sure what to say before filingA review before you file can prevent costly mistakes.
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Who we help

Find the help that fits your situation.

Homeowners

Water, fire, storm, roof, plumbing, tree, and interior damage. We help you document the loss and review whether the claim reflects the full scope of damage.

Homeowner Claim Help

Commercial Property Owners

Large losses, business interruption concerns, tenant issues, code-upgrade questions, and repair delays. We help organize complex commercial claims around the evidence.

Commercial Claim Help

HOA / Multi-Unit

Condo associations, townhome communities, and multi-unit owners. We help with unit-owner coordination, shared and exterior property, and coverage questions.

HOA / Multi-Unit Claim Help

Restoration Contractors

Scope disputes, underpaid estimates, and documentation gaps. Refer the policyholder to a professional public adjusting firm — and stay in your lane.

Refer a Policyholder

For restoration contractors

Help your customer without crossing the line.

When the carrier's scope or pricing doesn't match what the building actually needs, refer the policyholder to Ally. We handle the claim side — documentation, scope review, and advocacy — while you stay focused on the work. Ally represents the policyholder, not the contractor.

Claim types

What we review, by type of loss.

Every loss is different. These are the issues we look for and the evidence that supports each kind of claim.

De-identified water damage example

Water Damage

Common carrier issueHidden moisture and long-term damage left out of scope.
What Ally reviewsSource, affected materials, moisture mapping, and drying scope.
View water claims
De-identified fire damage example

Fire & Smoke

Common carrier issueSmoke and water-extinguishing damage underestimated.
What Ally reviewsSoot/smoke spread, structural impact, contents, and cleanup scope.
View claims
De-identified storm damage example

Storm & Hail

Common carrier issueDamage called "cosmetic" or attributed to wear.
What Ally reviewsImpact patterns, roofing materials, and code-required repairs.
View claims
De-identified roof damage example

Roof Damage

Common carrier issueRepair-only scope where a fuller replacement may apply.
What Ally reviewsDamage extent, matching, slope/decking, and applicable code.
View claims
De-identified tree damage example

Tree Damage

Common carrier issueRemoval vs. structural-damage coverage confusion.
What Ally reviewsImpact damage, removal scope, and resulting interior loss.
View claims
De-identified commercial damage example

Commercial Property

Common carrier issueComplex scope and delayed handling on large losses.
What Ally reviewsBuilding scope, code upgrades, tenant impact, and timelines.
View claims
De-identified business damage example

Business Interruption

Common carrier issueLost income and extra expense under-documented.
What Ally reviewsRecords supporting income loss, period, and added expense.
View claims
De-identified hoa damage example

HOA / Condo / Multi-Unit

Common carrier issueShared vs. unit responsibility and coverage overlap.
What Ally reviewsExterior/common damage, unit coordination, and policy lines.
View claims

The Ally claim review process

Five steps. Clear at every stage.

STEP 01

Tell us what happened

Share the loss, the property, and where the claim stands today.

STEP 02

We review

We look at claim status, the damage facts, and your available documents.

STEP 03

We identify issues

Documentation, scope, valuation, or coverage gaps that affect the claim.

STEP 04

We explain options

We walk you through the available next steps in plain English.

STEP 05

We help move it forward

If appropriate, Ally supports the claim with organized evidence and advocacy.

How we work

Professional, organized, and on your side.

Real inspections Clear documentation Policyholder representation Organized claim files Plain-English next steps

Our proof is our process — real inspections, clear documentation, and organized claim files. Client reviews and case examples are published only with permission and after compliance review.

Request for help

A short first step — not a full claim file.

Tell Ally what happened and a licensed public adjuster reviews the details and follows up. Start with the basics; add documents only if you have them.

What happens next

  1. You submit the basics on the Request-for-Help page.
  2. Ally reviews the claim status and documents.
  3. A licensed public adjuster contacts you to discuss the next step.
  4. If Ally can help, the representation process is explained before anything is signed.

Submitting the form does not create a representation agreement.

Toll-free855-404-8196
A licensed public adjuster reviewing claim documents

Ready to start?

Our full intake form now lives on one page — quick to complete, with everything in one place.

Request Help Call 404-424-9477

Before you accept the claim decision

Make sure the damage has been properly reviewed.

If the estimate seems low, the claim has been delayed or denied, or you're unsure the scope is complete, have it reviewed before moving forward.

Request HelpCall 404-424-9477

Results vary by policy, facts, damages, documentation, and applicable law. Ally Public Adjusting is not a law firm and does not provide legal advice. Licensing and service availability vary by state and must be confirmed before representation.

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